Snagging
A documented inspection at handover, submitted to the developer within the defect liability window.

Handover, snagging, title transfer and mortgage coordination. The work that happens after the commission is paid.
Most brokerages go quiet once the transfer completes. The period immediately after is exactly when things go wrong: snags unrecorded, utilities unconnected, a title deed that never arrives.
None of this is complicated. It just needs someone to keep asking until it is done.
A documented inspection at handover, submitted to the developer within the defect liability window.
Chasing issuance and confirming the details on it are correct.
DEWA, cooling provider, access cards and parking allocation.
Drawdown timing, and discharge on the seller side where relevant.
Confirming the developer date and booking the inspection.
Snag list with photographs, submitted formally rather than by message.
Followed until closed, then re inspected.
Straight into leasing or management if that is the plan.